Most barbershops are up and running within 24 hours. After you sign up, we'll schedule a quick 30-minute onboarding call to understand your business needs, configure your AI receptionist, and connect it to your calendar. The actual setup takes about an hour, and then we do a few test calls to make sure everything works perfectly.

No special equipment needed! Our AI receptionist works with your existing phone number and calendar system. All you need is an internet connection to access your dashboard. The AI handles everything in the cloud, so there's nothing to install or maintain at your barbershop.

Absolutely! We can work with your existing business phone number. We'll simply forward your calls to our AI system, which means your customers continue calling the same number they always have. There's no disruption to your business, and you can switch back anytime if needed.

You get 14 days to try our service completely free, with no credit card required upfront. During the trial, you'll have access to all the features of your selected plan. We'll check in after the first week to see how things are going. At the end of the trial, you can choose to continue with a paid plan or cancel with no obligations.

A few days before your trial ends, we'll reach out to see if you'd like to continue. If you're happy with the service, we'll help you choose the right plan and set up billing. If you decide it's not for you, we'll deactivate the service with no charges. There's never any pressure to continue.

During setup, we train the AI with information specific to your barbershop - your services, prices, hours, barber specialties, and booking policies. The AI learns your business rules and preferences. Over time, it gets even smarter by learning from interactions, but always within the guidelines you set.

While our AI is highly accurate (99%+ success rate), if it ever makes a mistake, you can easily correct it in your dashboard. Every call is logged and can be reviewed. We also have failsafes built in - if the AI isn't confident about something, it will take a message and have you call the customer back. We continuously improve the AI based on any issues reported.

Yes! Unlike a human receptionist, our AI can handle unlimited simultaneous calls. Whether you have 2 or 20 people calling at the same time, each caller gets immediate, personalized attention. This is especially valuable during busy periods or when running promotions.

We integrate with all major calendar systems including Google Calendar, Square Appointments, Calendly, and most barbershop management software. If you use a specific system, let us know during setup and we'll ensure compatibility. The AI reads availability in real-time and books directly into your calendar.

Our Professional and Enterprise plans include multi-language support. The AI can detect the caller's language and respond accordingly. Currently, we support English, Spanish, French, and Portuguese, with more languages being added regularly. You can set language preferences for your specific market.

Yes! The AI can handle barber preferences. Customers can request their favorite barber, and the AI will check that barber's specific availability. If their preferred barber isn't available, the AI can suggest alternative times or other barbers. You control how this works through your settings.

When someone calls asking about walk-in availability, the AI can check current appointments and give an estimated wait time. It can also offer to put them on a waitlist and call them back when a spot opens up. You decide how much buffer time to keep for walk-ins in your settings.

Currently, the AI doesn't process payments directly for security reasons. However, it can send payment links via SMS after booking, or remind customers about your payment policies. Many barbershops use it to collect deposits for certain services. Full payment integration is on our roadmap for 2025.

Yes! The AI automatically sends SMS reminders to customers. You can customize when reminders go out (24 hours before, 2 hours before, etc.) and what they say. Customers can reply to confirm or request changes. This feature alone typically reduces no-shows by 70%.

Absolutely! The AI knows all your services, prices, and estimated duration for each service. It can answer questions about specific haircuts, beard trims, or any special services you offer. It can even make recommendations based on what the customer describes. You update this information anytime through your dashboard.

Billing starts after your 14-day free trial ends. We bill monthly on the same date you started your paid subscription. For example, if you start on the 15th, you'll be billed on the 15th of each month. Payment is automatic via credit card or ACH transfer. You'll receive an invoice email each month.

You can cancel anytime from your dashboard with just two clicks. No phone calls, no retention specialists, no hassle. If you cancel, your service continues until the end of your current billing period. We'll also do an exit interview to understand how we could have served you better.

All plans include email support with 24-hour response times. Professional and Enterprise plans get priority phone support and faster response times (under 4 hours). Enterprise customers get a dedicated account manager. We also provide self-service resources including video tutorials and a knowledge base.

Yes! You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and you're prorated for the remainder of the month. Downgrades take effect at the start of your next billing cycle. This flexibility ensures you only pay for what you need as your business grows or changes.

No hidden fees whatsoever. The monthly price you see is all you pay. There are no setup fees, no per-minute charges, no overage fees, and no cancellation fees. Both plans include unlimited calls, so you never have to worry about going over any limits.